eNic Privacy Policy

This policy describes how eNic collects, uses, shares, and secures information on our owned and operated websites, mobile applications, and other properties. Although you should read through the entire policy for complete information, the following provides a summary of some of the most critical aspects of our privacy practices:

What Information Do We Collect?

We collect the following information about you when you visit or use our Site:

• Personal Information: We may collect your name, email address, mailing address, phone number, and other personal information when you register for an account on our Site, purchase, contact us, or otherwise interact with us.
• Device Information: We may collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and device settings.
• Usage Information: We may collect information about how you use our Site, such as the pages you visit, the links you click, and the searches you conduct.
• Cookies: We may use cookies and other tracking technologies to collect information about your use of our Site. For more information about cookies, please see our Cookie Policy.

How Do We Use Your Information?

We use the information we collect about you for the following purposes:

• To provide our services: We use your information to provide the requested services, such as processing your orders, providing customer support, and sending you marketing communications.
• To improve our services: We use your information to improve our Site and services, such as by personalizing your experience, identifying and fixing bugs, and measuring the effectiveness of our marketing campaigns.
• To comply with the law: We may use your information to comply with applicable laws and regulations, such as those governing taxes, fraud, and intellectual property.
• To protect our rights: We may use your information to protect our rights and interests by enforcing our terms of service or taking legal action against someone harming us or our users.

Who Do We Share Your Information With?

We may share your information with the following third parties:

• Service providers: We may share your information with service providers who help us operate our business, such as payment processors, shipping companies, and marketing companies.
• Government agencies: We may share your information with government agencies if required by law.
• Other third parties: We may share your information with others with your consent.

How Do We Protect Your Information?

We take steps to protect your information, such as using encryption and firewalls. However, no security system is perfect, and we cannot guarantee that your information will never be accessed by unauthorized individuals.

Your Rights

You have the following rights concerning your information:

• Access: You have the right to access the information that we collect.
• Correction: You can correct any inaccurate or incomplete information we collect about you.
• Deletion: You have the right to request that we delete your information.
• Portability: You can request that we transfer your information to another company.
• Objection: You have the right to object to processing your information.

To exercise any of these rights, please get in touch with us at [email protected]

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you by email or through a prominent notice on our Site if we make any significant changes.

Contact Us

If you have any questions about this Privacy Policy, please get in touch with us at [email protected]

WHAT INFORMATION DO WE COLLECT? 

When we use the term "information," we refer to personal and non-personal information we collect about you.

"Personal information" refers to information that personally identifies you or can reasonably be linked to you by us. Personal information can either be "sensitive" or "non-sensitive."

"Sensitive personal information" refers to generally considered confidential information such as your financial account number, billing information, social security number, and precise location.

"Non-sensitive personal information" refers to information that is generally not considered confidential such as your name, date of birth, mail or email address, telephone number, friends' name or email address if you choose to refer them to us, general geographic information (e.g., your city or state), account preferences, and business information.

"Non-personal information" refers to information that does not specifically identify you.

Our primary purpose in collecting information about you is to provide you with products, services, information, and advertisements that match your interests and preferences. For example, we may use this information to fulfill your order, respond to your inquiries, administer your account, send marketing, assess your needs and interests to tailor offers and advertising better, improve our website and marketing, conduct research, display content based upon your interests, allow you to search information on our site, and/or list you in our search and directory services.

HOW DO WE COLLECT INFORMATION FROM YOU?

We collect information from you by asking that you provide it to us online, through a mobile application, or via other means we communicate with you. This may include, for example, your name, address, email address, or telephone number.

We may also collect information from you automatically. For instance, we, like many websites and applications, automatically collect information, including the computer you use, the type of browser and operating system that you use, the WebPages you view, the time and duration of your visits, the search queries that you enter, and how you interact with advertising. Among other things, we use the following technologies to collect information automatically:

• "Cookies" are small data files placed on your computer by the websites you visit and the emails you read and can be used to help recognize you when you return to a website or when you visit other sites. We, or third-party service providers, may use cookies to, among other things, measure activity, personalize your experience, remember your viewing preferences, or track your status or progress when accessing our site. Our cookies may be tied to personal information for some of these purposes. If you choose, you can set your browser to reject cookies or manually delete individual or all of the cookies on your computer by following your browser's help file directions. If your browser is set to reject or manually delete cookies, you may have trouble accessing and using some of the pages and features currently on our website or that we may put on our website in the future. We do not operate the cookies or tracking technology our third-party service providers use.
• "Unique Identifiers" are unique characters identifying you, your computer, or your mobile device. Such identifiers may be preset on your computer or mobile device. We may use unique identifiers to recognize you when you visit our sites or use our mobile applications.
• "Local Shared Objects," "LSOs," or "Flash Cookies" are data files similar to cookies, except that they can store more complex data. These are used to remember settings, preferences, and usage, particularly for video, interactive gaming, and similar services. Cookie management tools provided by your browser will not remove them. To learn how to manage privacy and storage settings for LSOs or Flash Cookies, click here.
• "Telephone Caller ID" refers to information automatically transmitted about you when you call someone. If you call a telephone number we provided, your caller ID may be recorded. Most telephone providers will, upon request, block your caller ID. Such services may not always be effective if you call a pay-per-call (900) or toll-free number.
• "Web beacons" or "clear pixels" are tiny graphic images on a Web page or in an e-mail that can be used for such things as recording the pages and advertisements clicked on by users or tracking the performance of e-mail marketing campaigns.
• "A "web server log" is a record of activity created by the computer that delivers the WebPages you request to your browser. For example, a web server log may record the search term you entered or the link you clicked to bring you the webpage. The Web server log also may record information about your browser, such as your IP address and the cookies set on your browser by the server.
• A "widget" is a small program or application that can be embedded in a web page. Widgets can provide real-time information, such as stock quotes or weather reports, or other functionality, such as the "Share This" button. Widgets are often provided by a third party and may allow that third party to collect data about users viewing that page. We also use Social Media Features such as the Facebook Like button. These features may collect your IP address and which page you visit on our site and set a cookie to enable the feature to function correctly.
• You can log in to our site using "sign-in services" such as Facebook Connect or an Open ID provider. These services will authenticate your identity and allow you to share certain personal information with us, such as your name and email address, to pre-populate our sign-up form or to post information to your account.
• "Geo-location technologies" refers to technologies that permit us to determine your location. We may ask you to manually provide precise location information on our website or enable your mobile device to send us precise location information. We may also automatically use information from your web server or computer to determine general location information, such as the city in which you live.

In addition to the information we collect from you, we may collect information about you from third parties for purposes such as ad targeting, optimization, and reporting.

HOW DO WE SECURE INFORMATION?

We take our commitment to securing personal information in our possession seriously. When you provide your credit card number or a social security number, we protect your information during transmission and storage through encryption.

For other types of information, we use reasonable measures to help prevent the information from becoming disclosed to individuals not described in this policy. You must protect against unauthorized access to your password and computer. No security measures are perfect, and we cannot promise that the information about you will remain secure in all circumstances.

WHAT PRIVACY CHOICES DO YOU HAVE?

We provide you with the following information management choices:

Individual Directory Listings. Contact us here if you do not wish to be listed on eNic.

Revising Your Information. If your personal information changes, or if you no longer desire our services, you may correct, update, or delete information about you, or ask that it be removed from public forums such as directories, blogs, or testimonials by logging in and viewing your user profile (e.g., the "Login: http://www.enic.pk/user/login" link on eNic.pk) or by contacting us at the email address, info (at) enic.pk. We attempt to respond to your requests within 30 days. In some cases, we may be unable to remove your personal information, so we will let you know if we cannot and why.

Last updated: April 26, 2023